Prism Software (all products)
Support and Upgrades Contract Options
12 Months full product support and upgrades is included Free of Charge with all licence purchases
additional 12 Months contract = 18%
Support and Maintenance costs are based on the current retail price per licence and are calculated using the above % rates.
Product Support Includes
Telephone Technical Support
E-mail Technical Support
Access to New Boundary On-Line Knowledge Base of Known Problems and Solutions
Full Provision of Product Version Upgrades
Full Provision of all Product Updates
Access to New Boundary Software User Group and Forum.
Please note that expired contract rates differ from the usual rates, NetWorld UK would be pleased to provide you details on request.