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                             I Catalogue I    I Support I   I Downloads/Pricing I   I Customer Area I

 

IT Audit and Inventory, Software Asset Management

 

Prism Asset Manager from New Boundary Technologies

 

Product OverviewBook a Free Webinar

 

Prism Asset Manager Software - Software Licence Compliance Made simpleMaking the right decisions about your IT assets starts with knowledge of your computing environment.

 

That’s where Prism Asset Manager comes in. With Prism Asset Manager’s dynamic configuration management capabilities, you get all the actionable information you need to make informed decisions that will reduce costs and improve productivity.

 

Prism Asset Manager delivers the information you need to comply with all of your software licence agreements and take the anxiety out of your next software audit. To speed return on your hardware and software asset investments. to plan and budget for IT asset procurement. To improve helpdesk and IT efficiency, To keep unauthorised applications like malware off your desktops. And to configure your systems for compliance with corporate standards and regulatory requirements.

 

Prism Asset Manager will assist you in implementing ITIL (IT Infrastructure Library) or equivalent process's such as Sarbanes or indeed provide you the information in order to gain FAST (Federation Against Software Theft) accreditation.

 

Automatic Discovery of all Devices

Full automated network discovery of all network assets is essential to ensure all Software and Hardware is included in Asset reporting.

Ensure software licensing compliance
Reconcile all software installed and use against licensing agreements. Identify opportunities to re-use or retire unused software.
Eliminate unnecessary IT purchases
Fully understand the assets already on the network before making new purchases. Re-deploy under-used assets and stop unauthorised procurement.
Track individual Software Usage
Use Prism Asset Manger to track which software is being used and when its being used by whom. Use this information to redeploy under utilised software or remove form PC's to free up licences
  Prism Asset Manager Software is NOT just a 'one use' product. Utilise the data discovered again and again
  • Maintain 100% visibility of all IT assets on the network

  • Speed return on your hardware and software investments.

  • Better plan and budget for IT asset procurement and migration.

  • Improve helpdesk and IT staff efficiency.

  • Keep unauthorised and undesirable applications like malware off your desktops.

  • Configure your systems for maximum security

  • Buy for compliance, use for ongoing IT management

 

Let Prism Asset Manager help you take control of your computing environment. Because knowledge is power — and managing information technology starts with information.

 

Prism Asset Manager can be used/purchased as a Stand Alone Point Solution or can be integrated into the Prism Suite

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Product Features

 

When it comes to managing your IT environment, knowledge is power. Prism Asset Manager delivers full insight into your computing environment, so you can make better business decisions.

 

Like discovering unlicensed software installs to avoid software piracy penalties. Or using detailed hardware and software configuration information to accurately plan projects. And boosting help desk productivity by providing comprehensive configuration information about every managed system in your environment.

 

Prism Asset Manager collects and analyses data on all installed software and hardware assets, giving you the information you need to ensure license and regulatory compliance while reducing costs by streamlining and automating asset management processes

 

Key Features

 

Prism Console

Prism ConsolePrism Asset Manager is administered through the new Prism Console and delivers all the console’s features, including customised views, simplified client installation, client and channel setting and computer licence settings..

 

Automated Network Discovery of all Assets

Discover all networked assets automatically using our LAN\WAN device discovery feature. PC's, Printers, Switches, Hubs, Laptops, Routers -in fact any device connected to your network will be automatically discovered ensuring all assets are included in your asset inventory database.

 

Non-Scannable Assets

With Prism Asset Manager you can record all your assets in the inventory database even devices that are not connected to your network can be included by using the Prism Asset Manager Non Scannble Assets features. Create an asset record and enter details such as Device Type, Purchase Date, Location etc

 

Dynamic Configuration Management

Dynamic Configuration ManagementBy defining configuration groups, administrators can monitor for specific software and hardware changes that require remediation – providing continuous, real-time monitoring of baseline configurations. Dynamic Inventory lets administrators track configuration changes without the need for full network inventory scans, saving time and network bandwidth.

 

Software Inventory

Software DiscoveryPrism Asset Manager identifies all software installed across your network using a software knowledge base that recognises more than 10,000 commercial software applications and their component files. You can add to this knowledge base with information about your own custom applications.

 

Software Usage Metering

With Prism Asset Manager you can easily track and manage your hardware and software assets, monitor application usage, determine where you’re under-licensed and over-licensed, and control the launch of unauthorized applications across your network.

 

Hardware Inventory

Hardware DiscoveryPrism Asset Manager automatically identifies managed computers and their hardware configurations. Computers can be easily grouped based on configuration characteristics defined by the administrator. Inventory scans can be scheduled to occur automatically or performed on-demand at any time. Record asset details such as Purchase Date, Contact Details, Expiry Dates etc.

 

Software Licence Management

Licence ManagementPrism Asset Manager accurately identifies all software that is installed in your environment and determines compliance with available licences, so you can better plan for software procurement and migration. Combined with Prism Asset Mangers Software Usage Metering features you can determine which applications can be redeployed or removed from your PC systems. Record install dates, purchase dates, serial number, contract terms and expiry dates.

 

Robust Reporting

Robust ReportingThrough the Prism report engine, Prism Asset Manager provides standard reports such as inventory scan alerts, installed software summary, installed hardware summary, but also allows you to create your own customised reports that match your processes and asset information needs.

 

 

Internet based Administration: Prism Deploy is engineered for today's dynamic computing environment. It delivers simple, secure internet-based administration of widely distributed environments and the mobile workforce. And you can use Prism Suite to manage your Windows systems from any location with an internet connection.

 

Mobile Workforce Support: Our supplied proxy server configuration enables computers to securely communicate with your Prism Server enabling complete management of mobile systems

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Technical Specification Guide

 

Administrator Console, Package Builder, and Client Requirements

 

Software Deployment or Asset Management Console 1

Package Builder 2

Prism Server

Client 2

Operating System

 

Windows 2000, Windows XP (32 & 64 bit),  
Windows Server 2003 (32 & 64 bit), Windows Vista (32 & 64 bit), Windows Server 2008 (32 & 64 bit)

 

Windows 2000, Windows XP (32 & 64 bit),  
Windows Server 2003 (32 & 64 bit), Windows Vista (32 & 64 bit), Windows Server 2008 (32 & 64 bit)

Windows 2000, Windows XP (32 & 64 bit),  
Windows Server 2003 (32 & 64 bit), Windows Vista (32 & 64 bit), Windows Server 2008 (32 & 64 bit)

Server-level OS recommended

Windows 2000, Windows XP (32 & 64 bit),  
Windows Server 2003 (32 & 64 bit), Windows Vista (32 & 64 bit), Windows Server 2008 (32 & 64 bit)

Browser

 

Internet Explorer 6
or higher

Internet Explorer 4
or higher

 

Internet Explorer 4
or higher

Integration component

 

.Net Framework
version 2.0

 

.Net Framework
version 2.0

 

Database

 

 

MSDE 2000 Release A, Microsoft SQL Server 2000 SP3 or higher, Microsoft SQL Server 2005 (32 & 64 bit), Microsoft SQL Server 2005 Express, Microsoft SQL Server 2008 (32 & 64 bit)

MDAC 2.6 or higher
(2.8 recommended)

 

Network

 

TCP/IP connection

 

TCP/IP connection

TCP/IP connection

Processor

 

Pentium or equivalent

Pentium or equivalent

Pentium or equivalent

Pentium or equivalent

RAM

 

256 mb

32 mb

256 mb

32  mb

Hard disk space

 

40 mb

 

15 mb

25  mb

(Does not include Microsoft applications.)

6.5 mb

 

Note: You must be an administrator-equivalent user to install the Console or Package Builder on a Windows NT or higher computer.

 These third-party items will be included in the standard installations as noted for the individual components above.

 

1.devexpress and infragistics dlls are required to support reporting functions

2.capicom.dll is required if the operating system is greater than Windows 95 (to support Package authentication)

This third-party items must be installed separately:

3.Microsoft WMI 1.5 is required if the operating system is Windows 98, ME, or NT (to support hardware inventory scanning).

 

Microsoft Supplemental Installations

These components will be installable separately if needed. They are downloaded from the New Boundary Technologies Web site.

 

SQL 2005 Express

MDAC 2.8

.NET Framework 2.0

 

Server System Requirements

 

Server
(Channel Manager, Channel Server, and Channel Migration Tool)

Operating System

Windows Server 2003

Server-level operating system recommended

Browser

Internet Explorer 5.01 or higher

Database

Access to one of these tools:

  • SQL 2005 Full/Express

OR

  • Microsoft SQL Server 2000 SP3 or higher

Database Component

MDAC 2.6 or higher
(2.8 recommended)

Network

TCP/IP connection

Processor

Pentium or equivalent

RAM

 

128 MB minimum
(256
mb recommended)

Hard Disk Space

23 mb

(Does not include SQL Server)

 

Note: You must be an administrator-equivalent user to install the New Boundary Server.

If you are going to use an instance of SQL Server running on a remote machine, you must have rights to create a domain account that can access that machine. You must also have the rights to add a login in SQL Server.

 

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Prism Asset Manager Free Trial Download

 

   Download Prism Asset Manager Software Evaluation

 

Download the full Prism Asset Manager product limited to a 30 Day Evaluation Key, see for yourself why so many large and small organisations rely on Prism Asset Manager Software to help control their PC estate.

 

The Evaluation Copy can be installed on a live or test environment allowing for full product review to take place.

 

If you have any difficulties downloading please contact our support department on support department or telephone 024 76 456174

 

Manuals:

Prism Suite Evaluators Guide

Prism Suite Console Users Guide

Prism Suite Packaging Users Guide

Prism Suite Conflict Checker Users Guide

Prism Suite Deployment Users Guide

Prism Suite Asset Manager User Guide

 

 

 

Prism Pricing Models:

 

Purchasing Licences -Options  Technology Site Licences - Prism Pack Only 

Support Contract Pricing  On-Line Price Guides and Requests

 

New Boundary Software offers several pricing models. These models are designed to offer organisations the option of purchasing the Prism Software Range in the manner that best suits the organisations buying criteria or project requirement.

 

Purchasing Models Available:

  • Outright Purchase - with 12 months support contract.

  • Project Licences - 30 day minimum subscription period includes support for duration purchased (Subscriptions can be for any period above 30 days but must be a minimum value of £400.00) Project Licences can be upgraded to a full licence and will be reduced by 90% of the total cost of the projects licences paid for and the outright purchase price).
     

  • Volume Licensing - is available for organisations wishing to purchase licences over a specified period at a specified rate. This type of licensing agreement is useful for organisations wishing to do a staged implementation over many sites/countries (with 12 months support contract)
     

  • Educational Pricing is available for both outright purchase and volume licences.

* With the exception of Prism Pack Software where licences are sold as Technology Site Licence (see below), all Licences are Priced Per PC (Each PC that has the Prism Client Installed on it hard drive requires a licence). Licences are banded on the quantity purchased, the larger the quantity purchased there is a reduction in the licence costs each

____________________________________________________________________________________________Top

 

Support Contract Pricing:                                                                                                             

  • 12 Months full product support and maintenance is included Free of Charge with all licence purchases

  • additional 12 Months contract = 18%

Support and Maintenance costs are based on the current retail price per licence and are calculated using the above % rates.

Product Support Includes

  • Telephone Technical Support

  • E-mail Technical Support

  • Access to New Boundary On-Line Knowledge Base of Known Problems and Solutions

  • Full Provision of Product Version Upgrades

  • Full Provision of all Product Updates

  • Access to New Boundary Software User Group and Forum.

_________________________________________________________________________________________Top

 

On-Line Pricing Guides:                                                                                                               

 

Want an idea of any of the Prism Software Range costs for your organisations IT environment?

NetWorld UK offer you the facility to obtain an immediate On-Line Price Guide based on the Outright Purchase costs, please use the following link:

If you require a formal quotation or further pricing options please use contact us via e-mail on sales@networlduk.com

 

A NetWorld UK representative will forward your quotation to the e-mail address you provide.

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Prism Version History

 

Please read on for details on Prism releases. In order to ensure the best results using Prism Asset Manager, we encourage you to download and install the newest release.

 

If you have not yet begun evaluating Prism, you may download an evaluation version now by clicking here

 

Current Customers:  Version 9 requires a version 9 serial number. If you do not have a valid serial number, please contact us for your Version 9 serial number or to purchase an upgrade today.

 

Feature Modifications: Log File Viewer now supports command line switch enabling the client log to be viewed from the Console (via External Tools).
  Improved handling of the Prism Asset Manager database leads to performance improvements within the Prism Console and SQL Server.
Revision Availability: Available online for immediate download. Requires a version 9 serial number.
Who Should Install: Any customers who are running Prism Deploy 9.0, Prism Asset Manager 9.0, or any Prism Suite version prior to 9.0.
Module(s) Affected: Server, Console, Editor, and Client

 

 

 Feature Modifications: All Prism components support 64 bit Windows environments. This includes the ability to create packages on, and deploy packages to 64 bit computers.
  Request polling allows administrators to select a computer from the Prism Console and request the NBT client poll the server independent of its defined polling interval.
  Ability to import asset data from external sources such as Excel spreadsheets.
  The default database has been upgraded to SQL Server 2005.
  Configuration Groups can leverage Windows Management Instrumentation (WMI).
  Ability to import configuration groups from other channels.
  Ability to ignore specific locations from an inventory scan
  Performance improvements in the console and reporting
  Enhancements to Microsoft Office suite handling.
Revision Availability: Available online for immediate download. Requires a version 9 serial number.
Who Should Install: Any customers who are running Prism Deploy 8.1, Prism Asset Manager 8.1, or any Prism Suite version prior to 8.1
Module(s) Affected: Server, Console, Editor, and Client

 

 

Feature Modifications: New Boundary Client supports Windows Vista (32-bit).
  Prism Package Editor supports Windows Vista (32-bit).
  Broadened support for numerous “Known Folders” on Windows Vista, XP and 2000 (such as Program Files, Quick Launch, User Profile Documents, Pictures, etc.).
  Packages created by an earlier version now display an upgrade prompt when opened in the Editor, allowing administrators to convert them to the new Vista-compatible format or save a copy in the legacy format.
  Package Editor gracefully accommodates User Account Control (UAC) on Vista and avoids excessive UAC prompts.
  New Boundary Client fully supports Fast User Switching on Vista and where applicable on Windows XP systems.
  Improved handling of protected resources (Windows Resource Protection).
  Prism Console now leverages .NET 2.0 framework.
  Enhanced logging capabilities to support multiple user sessions on Vista and terminal servers.
Revision Availability: Available online for immediate download. Requires a version 8 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.1.1, Prism Asset Manager 7.1.1, or any Prism Suite version prior to 7.1.1.
Module(s) Affected: Server, Console, Editor, and Client

 

 

Feature Modifications: Resolved issue with converting unresolved files to license units
  ExternalRulesConfig.INI is no longer unintentionally overwritten during an upgrade of Prism.
  Resolved issues with hotkeys in the French and German versions.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.1, Prism Asset Manager 7.1, or any version prior to 7.1. This includes customers running version 7.0.4 and before.
Module(s) Affected: Console, Server

 

 

Feature Modifications: Can now load multiple Consoles and manage multiple Channels.
  Cleaner feel to the Console: no gridlines, scrolling rather than word wrapping.
  Reports now remember their last size and position.
  Can now set a default for how computers are identified within the Console (AD or NetBIOS).
  Improved multilingual support. Can now open a database created in one language of Prism in a Console of a different language.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.0.4, Prism Asset Manager 7.0.4., or any version prior to 7.0.4.
Module(s) Affected: Console, Server

 

 

 

Feature Modifications: Major performance improvements that include more efficient processing of task assignments. The degree of improvement will vary depending on the current size and configuration of the channel.
  Removal of the Prism Console fading feature which improves the user experience when running the Console over slow connections.
  You can now use variables when defining the location of the Prism Client files and services.
  The computer “Enabled” field now displays correctly.
  A display issue when viewing Task Assignments has been corrected. The title bar now displays the name of the selected item for which you are viewing details.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.0.3, Prism Asset Manager 7.0.3., or any version prior to 7.0.3.
Module(s) Affected: Console, Server

 

Feature Modifications: All New Boundary Client files and services can be installed to user-defined directories on managed computers.
  Improvements have been made to the behavior of subscription files when running in user login scripts or machine startup scripts.
  Each installed Prism product can be licensed for a different quantity of managed seats. Improvements have been made to the management and assignment of Prism product licenses in general.
  Microsoft SQL Server 2005 is supported. In this release, it requires the pre-installation of an upgraded DMO component.
  Improvements and fixes have been made to overall performance and console refresh behavior. In the console, focus on selected objects is retained through a refresh.
  Prism has been localized to support French language markets.
  Application Summary reports no longer show applications that have been deleted from computers.
  The Administrator Action Log now logs changes made to a computer’s description.
  The Channel now correctly handles databases that are configured with case-sensitive collation.
  Login behavior to secured Channels has been improved. The creation of new users prevents entering illegal names.
  Several issues with adding, deleting, and renaming groups have been corrected.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.0.2, Prism Asset Manager 7.0.2., or any version prior to 7.0.2.
Module(s) Affected: Console, Server, Editor, Client

 

Feature Modifications: It is now possible to correctly save edits to configuration group rules.
  A problem where computers with long Active Directory names would not be managed in the Channel has been fixed.
  The organizational group structure that is automatically created for Active Directory-named computers now behaves the same as previous versions of Prism.
  Directly installing the client to an Active Directory computer didn’t always identify the computer as being managed by its Active Directory name. This has been fixed.
  A Task's scheduled time is now visible in the Console.
  Several problems with the permissions that are given to Prism’s various user roles have been fixed.
  Editing Self-Installing Files (SIFs) that were created with an older version of Prism did not upgrade them properly. This has been fixed.
  Prism has been localized to support German language markets.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.0.1 or Prism Asset Manager 7.0.1
Module(s) Affected: Console, Server, Editor, Client

 

Feature Modifications: Improvements have been made in the Prism Server and Console when an uneven number of Prism Deploy vs. Prism Asset Manager licenses is installed. Switching between tabs in the Console is much faster.
 
  SQL error that appeared when running Installed Hardware Summary or What’s Changed Hardware reports has been fixed.
  Wake on LAN functionality now works correctly for recurring Tasks.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 7.0 or Prism Asset Manager 7.0
Module(s) Affected: Console, Server, Editor, Client

 

What's New: Integration With Prism Console
Prism Deploy 7 is now administered through the new Prism Console which incorporates new features such as network discovery, customized views, client installation, and changing the polling interval. All information about deployment tasks and assignments can now be fully shared with other desktop management functions. .
  Task Organization
Administrators are now able to organize tasks into groups and categories.
  Assignment of Tasks
New view panes have been added that allow you to more easily assign tasks by dragging and dropping tasks and computers, and to more easily view all the assignments for selected computers.
  Printed Reports
In Prism Deploy, you can now customize your view of tasks and assignments by adding, removing, resizing and rearranging columns. Then you can produce a printed report directly from this view.
Revision Availability: Available online for immediate download. Requires a version 7 serial number.
Who Should Install: Any customers who are running Prism Deploy 6.0.3 or earlier.
Module(s) Affected: Deployment Console, Server

 

Feature Modifications: The Prism Deploy Console has numerous performance and refresh improvements.
  Report performance has been improved, which results in faster report load times.
  Improvements have been made to the handling of the Prism account when doing a repair or upgrade.
  The Console will now show the number of computers in a group without having to run a report.
Revision Availability: Available online for immediate download. Requires a version 6 serial number.
Who Should Install: Any customers who are running Prism Deploy 6.0.2 or earlier.
Module(s) Affected: Deployment Console, Server

 

Feature Modifications: Prism Deploy reports have been improved:
** They now provide more detail about the results of Command tasks.
** Several issues related to report filtering have been addressed.
  Prism Deploy now includes a direct link to the New Boundary website for downloading pre-created Configuration Group Rulesets. Use Rulesets to create a set-and-forget managed environment.
  Prism Deploy Packages now correctly install shortcuts to systems running Windows XP Service Pack 2
  Prism Deploy's installation has been improved:
** Users now have more control over specifying the account to be used by the Prism Server service.
** An issue that caused the download of Microsoft components to fail has been fixed.
  The Channel Manager now more accurately reflects the connection status to the Prism database.
Revision Availability: Available online for immediate download. Requires a version 6 serial number.
Who Should Install: Any customers who are running Prism Deploy 6.0.1 or earlier.
Module(s) Affected: Deployment Console, Server, Editor, Client

 

Feature Modifications: The Prism Deploy Console has significant performance enhancements.
  The Prism Deploy installation has been improved.
  The Prism Deploy Client installation has been improved for easier use in terminal server environments.
Revision Availability: Available online for immediate download. Requires a version 6 serial number.
Who Should Install: Any customers who are running Prism Deploy 6.0 or earlier.
Module(s) Affected: Deployment Console, Server, Editor

 

What's New: New Infrastructure
Prism Deploy has a new SQL database as its repository for storing information about the Channel. The SQL database makes Prism Deploy version 6.0 extremely scalable, flexible and powerful, and it enables companies to leverage their existing technology investments. Prism Deploy 6.0 includes a Channel Migration Tool to migrate pre-6.0 Channels to the new SQL database.
  Console Enhancements
The Prism Deploy 6.0 Console now gathers and displays extensive information from managed clients, including whether they are on- or offline, their last contact with the Channel Server, their IP address, the name of the logged-in user and more.
  Security Roles
Prism Deploy version 6.0 allows you to create security roles within the Console. For instance, a Help Desk administrator may be able to create and assign Tasks, but may not be allowed to add or remove Clients from the Channel. A manager may be assigned the role of report reader only. Roles can be customized and created to suit an IT organization's structure.
  Reports
Prism Deploy has an all-new report interface which includes extensive filtering, report customization and export options. Version 6.0 includes several new reports, including Administrator Action Log, Computer Status Report and others.
  Wake on LAN
Prism Deploy version 6.0 can now wake computers that are powered down before deploying a Task, enabling after-hours deployments.

Note: Target computers must have supporting hardware. Wake on LAN is not supported on Windows 95.
  Checkpoint Restart
Prism Deploy version 6.0 will now pick up where a deployment left off, should the connection between the target and the Task be dropped. Checkpoint restart ensures deployment reliability, especially over less stable links, and enhances support for remote users.
  Package Authentication
Prism Deploy Packages can now be signed with a digital certificate. Clients can be restricted to only install Packages from a trusted source, for exceptionally secure deployments. Packages can not be viewed or edited by administrators who do not have access to the digital certificate.

Note: The minimum requirements for Client computers to support Package Authentication are: Windows 98 and Internet Explorer version 5; NT computers must be running Service Pack 4 or above.

  Component Installation
Prism Deploy 6.0 components can be installed on separate systems, making Prism easy to install, configure and use. The component installation enables greater flexibility to separate packaging, deployment and reporting functions among appropriate IT staffers.
  Permissions Deployment
Prism Deploy version 6.0 can now capture file, folder and registry permissions that may be required by certain applications. This gives administrators the option of adding the necessary permissions within a Prism Package and distributing them along with the application.

Note: Permissions deployment is only supported on computers running Windows 2000 and above.

  Quick Start Templates
The new Quick Start Channel, included as an option when installing Prism Deploy 6.0, provides powerful templates for illustrating Smart Update™ technology. Smart Update helps users take advantage of automatic targeting and maintenance of computers based on their configuration.
Feature Modifications: Rollback files now adjust for daylight savings time changes when determining if a file or folder should be rolled back.

Prism Packages and self-installing files (SIFs) being deployed through batch files and other processes outside of the deployment Console now wait until they have finished applying before moving on to the next command in the batch file or script.

Revision Availability: Available online for immediate download. Requires a version 6.0 serial number.
Who Should Install: Any customers who are running Prism Deploy 5.1 or earlier.
Module(s) Affected: All (Editor, Deployment Console, Server, Client, Services, Conflict Checker)

 

Feature Modifications: The evaluation of Configuration Group rules that are based on IP or NIC addresses has improved methods for managing memory and internal configuration storage, and also eliminates a rare fatal error.

The assignment of a recurring task to an unlicensed or disabled computer, or the assignment of a disabled recurring task to a computer will no longer cause performance problems on the target computer or the Prism Deploy Server.

Configuration Groups based on user-specific settings (e.g. HKEY current user values) will now correctly populate.

Tasks assigned through an Organizational or Configuration group to multiple user computers will now correctly uninstall for all users of the computer.

Self-Installing files (SIFs) will only perform a reinstallation of the PrismXL service on the target computer when it is necessary.

Command tasks are now better able to open documents on older operating systems, to open web addresses, and to open documents whose file type association contains an unexpected parameter.
Revision Availability: Available online for immediate download. Requires a version 5 serial number.
Who Should Install: Any customers who are running Prism Deploy 5.1 or earlier.
Module(s) Affected: All (Editor, Deployment Console, Server, Client, Services, Conflict Checker)

 

What’s New: Prism Deploy is now available in German and French. Customers may now choose English, French, or German versions of the program files, on-line help, and Quick Start Guide.

Prism Deploy fully supports the new privileges introduced in Windows 2000 Service Pack 4 and Windows Server 2003, enabling software deployments to any user on locked-down computers running these operating systems.

Administrators can now make the Prism Deploy Client completely invisible to users by hiding the Client’s task-tray icon.
Revision Availability: Available online for immediate download. Requires a version 5.0 serial number.
Who Should Install: Any customers who are running Prism Deploy 5.0 or earlier.
Module(s) Affected: All (Editor, Deployment Console, Server, Client, Services, Conflict Checker)
Feature Modifications: Prism Deploy’s rule expert now provides an “<Env Var>” type that lets administrators more easily create a rule for custom information on users’ computers.

The Prism rule expert now supports special non-English characters, such as umlauts.

Prism Deploy’s Configuration Groups have improved performance and scalability, and a defect involving very long rules has been addressed.

Prism Deploy now better reflects changes in Organizational Group membership as computers change their OU membership in Active Directory.

Repeat at Logon and Repeat at Startup tasks now execute properly on computers that change Configuration Group membership at user logon or system start-up.

 

What’s New: Smart Update™
Use the Group wizard to build Configuration Groups based on hardware, software or network configuration and assign deployment Tasks. Computers that match the configuration automatically put themselves in the right group(s) and receive the administrator-assigned software.
  Citrix Server Management
Package and deploy server-based applications to Windows servers, including those running Citrix MetaFrame and Windows Terminal Services. Prism Deploy version 5.0 has a unique server license.
  Advanced Scheduling Options
New Task scheduling interface is more intuitive and has more options, including scheduling recurring tasks (based on time or system event). Administrators can also easily update or repair a task that may have failed previously.
  Enhanced Task Automation
New Installation Rules and configuration-based scripting options provide instant access to hardware, software and network configurations of target computers. Installation rules are built directly into a package.
  Full Windows Installer Support
Prism Deploy 5.0 includes copies of InstallShield Developer and Tuner products. Windows Installer files (including Prism-built MSIs) can now be edited and customized for deployment. Prism Deploy also deploys MSIs.
  Microsoft SMS Integration
Administrators can now build PDFs and MIFs for seamless integration with Microsoft SMS. The PDF option makes it simple to deploy a Prism Package from SMS; the MIF option ensures reporting to the SMS status and inventory reports.
Fixes: The way computers report their names in the Channel has been completely redesigned. This addresses the issue where computers may alternately appear in the channel with their host name or their Active Directory name.
  The startup logic for all components of Prism Deploy has been improved. Among other things, the improvements fix the issue reported by some customers that multiple Prism client icons appeared in the system tray.
  Prism no longer uses the TEMP folder to store baseline Pictures.
  Several issues in the Editor when dragging and dropping text files between Packages and when performing "save as" operation on a Package have been fixed.
Revision Availability: Available online for immediate download. Requires a version 5.0 serial number.
Who Should Install: Any customers who are running earlier versions of Prism Deploy and/or looking to take advantage of the new features available with version 5.
Module(s) Affected: All (Editor, Deployment Console, Server, Client, Services, Conflict Checker)

 

What’s New: Fixes an issue where REG_EXPAND_SZ registry data types within Packages become corrupted when converted to MSI.
Revision Availability: Download the latest release of Prism Deploy.
Who Should Install: Any customers who are running Prism Deploy 4.02 or earlier.

Customers or evaluators who are running Prism Deploy 4.1 and building MSI files from Packages.
Module(s) Affected: Editor only for customers running Prism Deploy 4.1
All (Editor, Deployment Console, Server, Client, Services, Conflict Checker) for customers running Prism Deploy 4.02 or earlier.

 

What’s New: NT systems are now able to process unattended Tasks when they have been logged out but not rebooted.
  The Prism Client now caches reports that it sends to the Prism Server until a confirmation is received, resulting in accurate and complete reports on the Prism Server.
  Occasionally the "MSN Passport" login panel would appear on Windows 2000 and ME systems when taking a picture or finding changes. This has now been fixed.
  You can now add files larger than 1 GB to Packages.
Revision Availability: Download the latest release of Prism Deploy.
Who Should Install: All customers and evaluators.
Module(s) Affected: All (Editor, Deployment Console, Server, Client, Services, Conflict Checker)

 

What’s New: Report Archiving Fix
In version 4.0 of Prism Deploy there were performance problems with the report archiving. This was the major cause of the "Pending" issue where Tasks that had actually deployed successfully on a target system still reported that they were "Pending" in the report window. The handling of report archiving has been improved to eliminate the erroneous reports of "pending" tasks.
  Windows XP Support
Additional items have been added to the Ignore Folders, Ignore Files and Ignore Registry sections of Prism Deploy's rules.ini file to prevent capturing unnecessary information in packages built on the Windows XP platform.
  Command Fix
In version 4.0 certain command tasks were not handled properly. When a command task pointed to a UNC path and the command required the use of a switch when the command executed, Prism Deploy would incorrectly parse the command. For example, version 4.0 would interpret "\\computer\folder\program.exe /q" as "\\computer\folder\program.exe \q". This has been fixed.
  Prism XL Service Fix
In version 4.0, the Prism XL service would incorrectly stop when a logoff occurred. Occasionally the timing was such that the client would make sure that the service was running during the time between the logoff and the service receiving notification of the logoff. The client would then get a message that "The Prism XL Service is not installed/started" when it would try and gain access to a restricted resource. Prism now correctly leaves the Prism XL service running after a logoff.
Revision Availability: Download the latest release of Prism Deploy.
Who Should Install: All customers and evaluators.
Module(s) Affected: All (Editor, Deployment Console, Server, Client, Services, Conflict Checker)

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Prism Services

 

Prism Support and Upgrades  Prism Consultancy and Training

 

Support and Upgrades

 

Product Support Includes:

  • Telephone Technical Support

  • E-mail Technical Support

  • Full Provision of Product Version Upgrades

  • Full Provision of Product Minor Updates

  • Full Provision of Product Major Upgrades

  • New Boundary's Support Forum

  • Online Knowledge Base

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Prism Consultancy and Training Services

 

Although all organisations will find our Prism Product Range intuitive and simple to use we sometimes find that clients require an in depth Technical / Administrators view or require additional resources during the initial implementation of the new product, therefore NetWorld UK's Professional Services Team offers a range of bespoke consultancy days and training courses for the Prism Suite, Prism Deploy, Prism Asset Manager and Policy Commander Software Solutions.

 

These days/courses cover all aspects of product implementation and administrator training on the Prism Product Range and are usually conducted at our customers site, unless otherwise agreed

 

Topics Covered Include:

  • Installation

  • Implementation

  • Desktop Configuration Management

  • Patch Management

  • Package Creation

  • Package Deployment

  • Asset/Inventory Management

  • Licence Compliance and Remediation

  • Working with screens and views

  • Reporting

  • Alerting

  • Best Practices

All topics covered are fully documented for later use or review.

Please contact us if you would like further information regarding Prism Product Consultancy/Training on professionalservices@networlduk.com

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